🎓 Appraise

Stop guessing whether
your OLAs are working.

Purpose-built HCP feedback for Medical Affairs teams. Structured, real-time satisfaction data after every event — so you can refine your strategy, not just count attendees.

You invest in Medical Education.
But are your events actually landing?

Medical Affairs teams invest significantly in OLAs — designing content, booking speakers, coordinating logistics, and engaging HCPs. But most teams have limited visibility into whether those events are working.

Did the content meet HCP expectations? Was the speaker effective? Did attendees find the material applicable to their practice? Without structured, consistent feedback, the answers are anecdotal at best.

Appraise makes post-event HCP feedback systematic. Teams get real-time, structured data from every event — collected quickly, surfaced clearly, and ready to act on.

4 OLA formats supported
5 Feedback dimensions measured
Without Appraise vs. With Appraise
Informal post-event impressions Feedback filtered through internal opinions — not HCP voices
Low-quality manual feedback forms Inconsistent, hard to aggregate, rarely actioned
No data for internal stakeholders Hard to demonstrate the ROI of your education investments
Structured HCP satisfaction data Real-time, aggregate & event-level reporting across five dimensions
Frictionless for HCPs Mobile-friendly, quick to complete — drives higher response rates
Stakeholder-ready reporting Demonstrate program impact — internally and across your org

Five dimensions of HCP feedback —
after every event.

Appraise captures structured HCP input across the dimensions that matter most to Medical Affairs teams — from content relevance to future programming needs.

01

Content Quality & Relevance

Whether the topic and material met HCP expectations, professional needs, and learning objectives for the event.

02

Speaker & Presenter Effectiveness

How well the presenter communicated key messages and engaged the audience — trackable across events and over time.

03

HCP Engagement & Satisfaction

Overall experience and satisfaction — including format, delivery, and the perceived value of attending.

04

Educational Value & Practice Applicability

Whether attendees found the content relevant and actionable in their clinical practice — the measure that most directly ties to learning outcomes.

05

Future Topic Development

What subjects HCPs want addressed next — informing your forward-looking Medical Affairs education agenda and content pipeline.

Every OLA format.
One feedback tool.

Appraise works across the full spectrum of Medical Affairs educational activities — so your team doesn't need a different solution for every event type.

Virtual Webinars

Deployed within hours of event close — while the content is still fresh in attendees' minds.

In-Person Events

QR code or link access makes it easy for HCPs to complete feedback before they leave the room.

Virtual Symposia

Structured feedback on multi-session events — with the flexibility to assess individual sessions or the full programme.

Async Learning Modules

Automated feedback deployment after module completion — no manual coordination required.

Fast and frictionless —
for your team and your HCPs.

Appraise is designed to be light on your team's time. Deploy in minutes. Results start flowing in within hours.

01

Set Up Your Template

Use KeyOps' proven feedback frameworks out of the box, or customise the question set to align with your specific learning objectives, speaker lineup, or therapeutic area priorities.

02

Deploy to HCPs

Appraise deploys a mobile-friendly, frictionless feedback experience within hours of your event closing — via link or QR code. Fast and easy for HCPs drives higher completion rates.

03

Review & Report

Results surface in real time through KeyOps' reporting dashboard — segmented by event, speaker, therapeutic area, or any dimension your stakeholders need. Export-ready for internal briefings.

Data that's ready
for your next stakeholder meeting.

Appraise results flow into KeyOps' reporting dashboard as responses come in — structured, segmented, and export-ready without waiting for a final report.

Customisable Views

Segment results by event, speaker, therapeutic area, geography, or any business-relevant dimension. Build the view your stakeholders need without a custom data request.

Event-Level & Aggregate Reporting

Review individual event performance or track trends across your full OLA programme — with the flexibility to compare by speaker, format, or time period.

Export-Ready Visualisations

Formatted charts and summaries ready for internal stakeholder reporting, Medical Affairs impact presentations, and MSL leadership briefings.

CRM Integration

Appraise integrates with your CRM — keeping event feedback connected to your broader Medical Affairs programme management workflow.

Built for CME.
Ready for accreditation.

Appraise is purpose-built to support Continuing Medical Education programmes — providing the structured, consistent feedback data that accreditation bodies and Medical Affairs teams need.

Learning Objective Assessment

Capture structured HCP feedback on whether each session's learning objectives were met — providing the documentation your CME programme requires.

Accreditation-Ready Reporting

Export structured satisfaction and learning data in formats ready for accreditation body submissions — without manual data compilation.

Programme-Level Tracking

Aggregate feedback across your full CME programme — tracking educational impact, knowledge gaps, and content effectiveness over time and across events.

Stakeholder Impact Reporting

Demonstrate the educational value of your CME investments with real HCP data — for Medical Affairs leadership, accreditation bodies, and internal stakeholders.

Appraise closes the loop.
The suite gives you the full picture.

Use KoLab to shape your OLA content with KOL input before the event. Use Appraise to measure how well it landed after. Pair with Surveys and Trackers for a complete HCP intelligence programme.

Make every OLA
count — with data.

Talk to our team about deploying Appraise across your Medical Affairs event programme. Setup is fast, feedback starts immediately, and your CS team handles everything in between.