Solutions

One platform.
Every insight need.

From async digital advisory boards to real-time trackers and program evaluation — KeyOps has a purpose-built solution for every stage of your HCP engagement strategy.

🗨️ KoLab

Digital Advisory Suite

Whether you're augmenting your existing advisory boards or reaching KOLs you couldn't get in the room, KoLab's modular, async digital platform delivers more. Inject timely KOL engagement to probe and validate key issues, deepen existing relationships, and acquire new KOLs at greater ROI.

  • No scheduling nightmares — KOLs engage on their own schedule
  • No geographic limits — reach HCPs anywhere, any time zone
  • No groupthink — every participant responds independently
📊 Surveys

Quantitative HCP Research

Fast, targeted quantitative insights from a peer-referred HCP community built around your goals — managed end-to-end by our CS team. Flexible survey lengths, from targeted short surveys to long-form ATU studies.

  • Target-list or profile-driven HCP recruitment
  • Real-time interim access to live results
  • 6× the industry average HCP response rate
📈 Performance Trackers

Performance Trackers

Always-on HCP feedback on field force and marketing effectiveness. Sales numbers show what happened — Trackers explain why, with continuous, longitudinal signals from your target physicians.

  • Field Force & Marketing Effectiveness variants
  • Your preferred schedule — annually, semi-annually, or quarterly
  • Real-time dashboard with segmentation and trend analysis
🎓 Appraise

Program Evaluation

Purpose-built HCP feedback for Medical Affairs teams. Capture structured satisfaction data after webinars, virtual symposia, in-person events, and async learning modules. Integrated with your CRM for seamless data flow.

  • Dashboard views at both aggregate and individual event levels
  • Measures content quality, speaker effectiveness, and educational value
  • Mobile-friendly and frictionless for HCP participants
  • Customisable templates or proven out-of-the-box frameworks
Industry average HCP response rate
80%
Less reporting, powered by AI
30+
Life science teams served
60+
HCP Net Promoter Score

Not sure which solution
is right for you?

Our team will help you match the right engagement format to your business question — and get you insights in days, not months.